Design Issues in CSCWSystematically examines the implications of focusing computer system design on the end-user perspective. The authors explore fundamental issues - which design perspectives are the most suitable for CSCW ? how and why is design in the context of CSCW different from established theories and practices? Each chapter represents an example of an interdisciplinary approach towards CSCW design, in its theoretical orientation and in its practice. The authors represent a growing community of scientists and practitioners whose work exhibits the belief that social science and computer science can, and must, be fruitfully integrated. |
Contents
List of Contributors | 1 |
Situation Theory and the Design of Interactive | 4 |
Design | 9 |
Copyright | |
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abstract achieve activity allow analysis applications approach artefacts behaviour British Leyland chapter client cognitive cognitive science collaborative communication component Computer Supported Computer Supported Cooperative conflict resolution constraints context conversation Conversation analysis coordination CSCW design CSCW systems DCSS deixis described design actions design agents design process discussion document domain engineering environment example face-to-face formal framework function goal groupware human identified implementation individual infon information systems interaction interface issues knowledge labels language linguistic metaphor Microsoft Mail objects organization organizational participants pointer practice problem production protocols relevant requirements reuse ROCOCO role screen server shared window situation theory Sketchpad social software engineering specific structure style Supported Cooperative system designer task technical authors telepointer turn management understanding users workspace status WYSIWIS X Window system Xlib