Ethics Management: Auditing and Developing the Ethical Content of Organizations

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Springer Science & Business Media, May 31, 1998 - Philosophy - 229 pages
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  • Why is ethics important to organizations?
  • What are the characteristics of an ethical organization?
  • How can we audit the ethics of an organization?
  • What measures and activities stimulate the ethical development of organizations?

This book addresses these questions.
It is easier to say that ethics is necessary than to tell how to organize ethics. This book provides a fundamental and coherent vision on how ethics can be organized in a focused way. This study examines the assumptions for organizing ethics, the pitfalls and phases of such a process, the parts of an ethics audit and the great variety of measures.
The methods and insights illustrated in this book are based partially on practical research. One of these methods, the Ethics Thermometer, was based on more than 150 interviews at various organizations. The Ethics Thermometer has been applied in a great variety of profit and not-for-profit organizations in order to measure an organization's perceived context, conduct and consequences.
This book will be important to scholars in the field of business ethics, as well as to managers and practitioners. For scholars, this study provides general knowledge about auditing and developing the ethics of an organization. A summary is given of the criteria by which the ethical content of an organization can be measured. For managers and practitioners, this study provides concrete suggestions for safeguarding and improving ethics within their organizations.
 

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Contents

DEFINING THE ETHICAL CONTENT Chapter 1 The Corporate Mission
13
11 The corporation as a responsible entity
14
12 The corporate mission as central principle
17
13 What the corporate mission is not
19
14 What the corporate mission is
24
ETHICS MANAGEMENT
31
21 The moral trustworthiness of corporations
32
22 The organizational context
36
61 Conflicting issues during the ethics process
146
62 A view of ethics management
151
the ethics process at the Amsterdam Airport Schiphol
158
THE ETHICS MIX
163
71 An ethics office
164
72 Training
166
73 Dilemma discussions
168
74 A code of conduct
170

23 Ethics management as discipline and practice
42
THE ETHICAL COMPANY
47
31 An ethics audit as diagnostic tool
48
32 The ethical content defined
51
a brief outline
60
AUDITING THE ETHICAL CONTENT Chapter 4 THE ETHICAL QUALITIES MODEL
67
41 A conceptual model of evaluating the ethical content of organizations
68
42 The entangled hands dimension
75
43 The many hands dimension
92
44 The dirty hands dimension
106
THE ETHICS AUDIT IN PRACTICE
119
an elaborate discussion
120
the ethics audit at the Department of Justice
135
DEVELOPING THE ETHICAL CONTENT CHAPTER 6 THE ETHICS PROCESS
145
75 The Ethics Team Test
173
76 Sanction mechanisms
176
77 Other measures
178
78 The QualitiesMeasures Matrix
183
recommendations for the ethical development of the Dutch Furniture Factory
186
710 The Ethics Management Wheel
191
SUMMARY AND CONCLUSIONS
195
REFERENCES
201
1 Agenda for followup research
215
The Ethics Thermometer
217
Ethics profiles of our organizations
219
INDEX
225
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About the author (1998)

Muel Kaptein lectures in business ethics at the Erasmus University Rotterdam in The Netherlands. He also works as a management consultant at KPMG Ethics and Integrity Services.

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