Online communities: designing usability, supporting sociability
The purpose of the book is to set up a framework for discussions on social and technical issues of online communities. Designing usability and supporting sociability lays a solid foundation on which online communities can grow and thrive. Intended for both students and computer professionals, the book addresses the development of new online communities as well as the improvement of existing ones. It is divided into two parts - Getting Acquainted with Online Communities and Developing Online Communities - along with a preface and a concluding chapter which explores the future of online communities. For sample chapters and other resources, please check out the web site for the book at www.ifsm.umbc.edu/onlinecommunities
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Purpose People and Policies
Tasks Users and Software
16 other sections not shown
activities asynchronous avatars behavior bulletin board bulletin board systems Chapter chat common ground community members community needs community-centered development community's purpose computer-mediated communication data logging discourse analysis discussion distance education drkoop.com DSOAG e-commerce electronic emoticons empathy enable ensure environments ethnography evaluation example experience face-to-face feedback Figure graphical guidelines Hiltz human-computer interaction identify impact important influence instant messaging interface Internet involves Kollock Lazar learning Leningrad Cowboy listserver logging managers menu messages moderators munities newsgroups nities offline online community developers participants person policies posting Preece problems questionnaires questions Quiz Bowl community relationships require role server Shneiderman sociability and usability social interaction social presence survey Syndrome techniques topic trust types understanding usability and sociability usability testing UseNet virtual Virtual Communities Web-based Wellman