The Facilitator's Pocketbook

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Management Pocketbooks, 1999 - Reference - 89 pages
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Training & Consulting Begins with an innovative decision-making model to enable you to determine the most suitable approach for your next facilitation session. This comprehensive guide covers all stages of facilitation, from planning through implementation. Includes session and interpersonal skills, energizers and problem-solving techniques. This is the complete method outlined by the authors at the 1999 ASTD International Conference.

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Contents

PLANNING THE FACILITATION SESSION
5
Session objective ground rules focus
12
SESSION SKILLS 2
24
commonality revitalizing the group
31
Questioning listening giving feedback
39
ENERGIZERS 4
46
HELPFUL ATTITUDES AND VALUES
67
data facilitators cant win arguments
73
REFERENCES FURTHER READING
88
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