Managing and Using Information Systems: A Strategic ApproachThis book arms non technical managers with the insights and information they need to become knowledgeable participants in their companies information system resources decision-making. It provides them with a framework for understanding how businesses use and manage information, acquaints them with the key information technologies, and provides them with a working familiarity with MIS, project management, information architecture, and other key components of information systems organization. Readers also learn proven strategies for integrating IT with business strategies to create competitive advantages for their organizations. |
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activities applications automated BluntCo build business processes business strategy chapter Cisco client communication competitive advantage competitors complex components consultants corporate costs create credit card customers database decisions discussed e-commerce e-mail effectively electronic electronic commerce employees enterprise system ethical evaluation example Figure firm firm's focus framework functions goals hardware Harvard Business School identify implementation individuals industry information resources Information Systems Strategy Information Technology innovation intellectual capital Internet intranet investment issues K-Mart knowledge management managerial marketplace mation metrics needed ness operations organization organizational strategy outsourcing performance problems project management Project Management Institute Propædia redesign reengineering requirements risk role SDLC server skills specific stakeholder theory stakeholders structure suppliers sustainable competitive advantage tacit knowledge tasks telecommunications tion transactions typically understand vendor virtual workers