Networking and Sharing InformationWith forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development. |
Contents
Successful briefings and presentations | 1 |
Active listening | 37 |
Building a network | 63 |
Performance checks | 83 |
Reflect and review | 89 |
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Common terms and phrases
able achieve active listening Activities 42 aids and demonstrations answers on separate appropriate evidence attention is internal audience badminton basis of appropriate benefit body language briefing or presentation briefings and presentations build rapport can’t capacitor clubs colleagues communication process contacts Social Dale Carnegie decide developing a network effective briefings example external networks feedback feel filters flipchart give going hear hidden messages involved Jeremy keep key points knowledge network line manager look mins Think mins This Activity Mutual interest networks neuro-linguistic programming non-verbal notes objectives ofthe OHP slides organization overhead projector people’s person prepared provide the basis questions relationships remember S/NVQ portfolio Self-assessment sender separate sheets session sheet of paper sixth sense skills social speaker speech strategy SWOT SWOT analysis talking team members techniques tell things thyristor understand visual aids whole body listening words workbook write your answers Ziggy