We Are Smarter Than Me: How to Unleash the Power of Crowds in Your Business

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Pearson Prentice Hall, Sep 25, 2007 - Business & Economics - 176 pages

Wikinomics and The Wisdom of Crowds identified the phenomena of emerging social networks, but they do not confront how businesses can profit from the wisdom of crowds. WE ARE SMARTER THAN ME by Barry Libert and Jon Spector, Foreword by Wikinomics author Don Tapscott, is the first book to show anyone in business how to profit from the wisdom of crowds. Drawing on their own research and the insights from an enormous community of more than 4,000 people, Barry Libert and Jon Spector have written a book that reveals what works, and what doesn't, when you are building community into your decision making and business processes. In We Are Smarter Than Me, you will discover exactly how to use social networking and community in your business, driving better decision-making and greater profitability. The book shares powerful insights and new case studies from product development, manufacturing, marketing, customer service, finance, management, and beyond. You'll learn which business functions can best be accomplished or supported by communities; how to provide effective moderation, balance structure with independence, manage risk, define success, implement effective metrics, and much more. From tools and processes to culture and leadership, We Are Smarter than Me will help you transform the promise of social networking into a profitable reality.

 

Contents

01 Look What We Can Do
1
02 Go from RD to RWE
19
03 How May We Help We?
43
04 Customer Sell Thyself
61
05 If We Build It We Will Come
81
06 Welcome to the World Bank of We
101
07 Make Everyone a CWeO
117
08 Lead from the Rear
125
AfterwordJoin the Crowd
143
Company Index
149
Name Index
151
Subject Index
153
Acknowledgments
158
Copyright

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Page 2 - If at first the idea is not absurd, there is no hope for it.
Page viii - P&G was notoriously secretive, and it was failing, punctuated by a stock collapse in 2000. New CEO AG Lafley led the company on an ambitious campaign to restore P&G's greatness by sourcing 50 percent of its innovations from outside the company.
Page viii - Others are concerned that the incentives for knowledge producers are disappearing in a world where individuals can pool their talents to create free goods that compete with proprietary marketplace offerings. People as wise as Bill Gates have argued that capitalism is undermined by any movement to assemble a global "creative commons" that contains large bodies of scientific and cultural content.
Page vii - Rather than painstakingly designing its supply chain, Boeing coinnovated the 787 Dreamliner with thousands of partners around the world in a mind-boggling peer-oriented ecosystem.
Page xii - Wikinomics: How Mass Collaboration Changes Everything, by Don Tapscott and Anthony D. Williams, was to follow, showing how some companies are using mass collaboration and open-source technology to beat the competition.

About the author (2007)

This book is the result of an unprecedented wiki-based collaboration bringing together leading experts on social networking and communities at Wharton Business School, MIT Sloan School of Management, and more than 4,000 business innovators from around the world, all of whom have generously contributed their extraordinary knowledge, insights, and personal experiences.

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