Reaching Out: Interpersonal Effectiveness and Self-actualization
"No matter what the present or future career of students, their success will be largely determined by how skilled they are interpersonally. Readers will learn how to gain the interpersonal skills and knowledge needed to communicate unambiguously, establish and maintain trust, resolve conflicts and relationship problems constructively, and appreciate diversity."--BOOK COVER.
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Developing and Maintaining Trust
Increasing Your Communication Skills
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ability acceptance actions agreement angry Answer Sheet anxiety appropriate assumptions aware behave Beneffectance build chapter communication COMPREHENSION TEST conflict cooperative decide depressed describing your feelings develop discuss diverse peers effective evaluative example exercise experience express anger express your anger express your feelings fallout shelter False True False fear feedback friendships give goals group members ideas important increase individuals interaction interests interpersonal relationships interpersonal skills interpretations involved Johari Window Johnson & Johnson manage meaning negative never nonverbal messages other's pair paraphrasing partner perceptions person positive Prisoner's Dilemma problem procedure questions react reactions receiver relationship statement relax resolve result risk selective perception self-acceptance self-awareness self-disclosure sender share situation social solve someone stereotypes strategies strengths stress target behavior tell tend things tion tive True False True trust trustworthy understanding response verbal and nonverbal W. H. Auden