Learning and Work: An Exploration in Industrial Ethnography
This volume examines how employees in two manufacturing concerns perceive and perform their jobs, and how the workplace influences employees thinking. Based on extensive fieldwork, the book describes and explores the experiences of daily work. Workers are observed as they interpret instructions, and deal with often contradictory expectations and ambiguous information. The study shows that this process is far more complex than the one portrayed in discussions of skill requirements by managers, expert analysts, and many educators. The book demonstrates that workplaces impart lessons that are at least as powerful as those conveyed in training programs and other official activities. It explores how people acquire an organizational world view that enables them to interpret the rules of the workplace and to perform appropriately. The book also examines how the new worker becomes part of a dynamic community of co-workers. Ethnographic descriptions document variations in the experiences of different workers andthe strategies they adopt. The picture that emerges challenges widely held assumptions about the importance of skill requirements at work and the presumed inadequacy of ordinary people to work effectively. This book is especially timely as the nation seeks to reform education to better meet the demands of increased competition, and to address domestic concerns about preparing people for employment. A bibliography of references is included.
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ability actions adjustments area operator assess Autotest basic cabling machine Calhoun Wire challenge changes Chapter checklist commented community of practice complete compound concept of skill conductor cross-training departments deskilling develop diameter discussion documentation duction effects engineers erators example explore extruder operator feedback feet fieldwork footage formal function grand tours Henry Levin hired important improve individual instruction insulation knowledge Kramden Computers learners learning lessons load machine manufacturing Marta material NewSite nipple opera operator's organizational Packing paperwork participation pay-off reel PCBs perform plant problems procedural knowledge procedures PRODCON production floor production process production workers production-floor projects repair techs responsible result routine run conditions screw set-up skill requirements specific strategies styles supervisors take-up spool tasks team concept technicians tension tinkering tion tooling tors trainers training class tricks troubleshooting truder Twister understanding variances Wayne Wire and Cable workplace worldview
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International Perspectives on Competence in the Workplace: Research, Policy ...
No preview available - 2001