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achieve action activities Administrative Procedure advertising appeal attitude body bread and circuses Britain British broadcasting bureaucracy campaign citizen participation civil servants civil service Committee communication complaints Conseil d'Etat country planning Courts cult of personality decision democracy democratic Denis McQuail develop device economic election electorate enable Executive exercise Geoffrey Marshall governors important individual influence inquiry interest internal information service investigate judicial review Kenneth Culp Davis knowledge Law Spring 1962 lectures maladministration mass media matter means ment methods Minister ministerial responsibility modern Murrow National Health Service nationalized industries Nepal newspapers officials opinion organization Parliament person political head political leaders Political Quarterly politicians poverty powers problems programmes public administration public authorities Public Law Spring public relations questions regarded S. A. de Smith Social Survey society sphere techniques television tion tribunal unconscious mind Vance Packard voters welfare Whyatt Report