Healthcare Knowledge Management: Issues, Advances and Successes

Rajeev Bali, Ashish Dwivedi

Springer Science & Business Media, May 30, 2010 - Medical - 282 pages

Healthcare practitioners and managers increasingly find themselves in clinical situations where they have to think fast and process myriad diagnostic test results, medications and past treatment responses in order to make decisions. Effective problem solving in the clinical environment or classroom simulated lab depends on a healthcare professional's immediate access to fresh information. Unable to consult a library for information, the healthcare practitioner must learn to effectively manage knowledge while thinking on their toes.

Knowledge Management (KM) holds the key to this dilemma in the healthcare environment. KM places value on the tacit knowledge that individuals hold within an institution and often makes use of IT to free up the collective wisdom of individuals within an organization. Healthcare Knowledge Management: Issues, Advances and Successes will explore the nature of KM within contemporary healthcare institutions and associated organizations. It will provide readers with an understanding of approaches to the critical nature and use of knowledge by investigating healthcare-based KM systems. Designed to demystify the KM process and demonstrate its applicability in healthcare, this text offers contemporary and clinically-relevant lessons for future organizational implementations.

The editors of this book have assembled a group of international contributors that reflects the diversity of KM applications in the healthcare sector. While many KM texts suffer from pitching theoretical issues at too technical a level, Healthcare Knowledge Management approaches the topic from the more versatile "twin" perspectives of both academia and commerce. This unique text is integrative in nature – a practical guide to managing and developing KM that is underpinned by theory and research.

Contents

• About the Editors: 1
• Innovations and New Understanding: 2
• A Case for Healthcare Knowledge Management: 3
• A Model for Primary Care: 11
• 3 Role of Information Professionals as Intermediaries for Knowledge Management in EvidenceBased Healthcare: 28
• A Systems Understanding: 41
• 5 Medical Technology Management in Hospital Certification in Mexico: 55
• Section II Approaches Frameworks and Techniques for Healthcare Knowledge Management: 66
• Purpose Practices and Prospects: 67
• Incorporating the Tools Technologies Strategies and Process of Knowledge Management to Effect Superior Healthcare Delivery: 87
• 8 The Hidden Power of Social Networks and Knowledge Sharing in Healthcare: 104
• 9 Constructing Healthcare Knowledge: 112
• 10 Narratives in Healthcare: 130
• 11 Application Service Provider Technology in the Healthcare Environment: 142
• 12 Secured Electronic Patient Records Content Exploitation: 160
• Evidence from Practice: 178
• 13 Knowledge Management and the National Health Service in England: 179
• 14 Knowledge Management and the National Health Service in Scotland: 189
• 15 Knowledge Management for Primary Healthcare Services: 201
• 16 We Havent Got a Plan so What Can Go Wrong? Where is the NHS Coming from?: 221
• Knowledge Management in the Perinatal Care Environment: 232
• Biographies: 261
• Index: 273

About the author

Rajeev K. Bali is a Senior Lecturer at Coventry University, UK. He is the leader of the Knowledge Management for Healthcare subgroup, which works under the Biomedical Computing Research Group (BIOCORE).

Ashish N. Dwivedi is a Lecturer at the Business School, University of Hull. He is also associated with the management of the high-tech Management Learning Laboratory and is the programme leader for a newly created Masters in Knowledge Management (MSc in KM).

Bibliographic information

• Title: Healthcare Knowledge Management: Issues, Advances and Successes; Health Informatics
• Editors: Rajeev Bali, Ashish Dwivedi
• Contributor: P.C. Candy
• Edition: illustrated
• Publisher: Springer Science & Business Media, 2010
• ISBN: 0387490094, 9780387490090
• Length: 282 pages
• Subjects: Medical / General; Medical / Instruments & Supplies