End User Computing: Management, Applications, and Technology

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Wiley, 1988 - Computers - 752 pages
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This is the first text to address the growing subject of end user computing (EUC). Offers a comprehensive treatment of the major functions of EUC planning, support, and management. Provides up-to-date coverage of data communications, local area networks (LANS), and personal computer applications. Part I provides background information for planning, training, and operating an information center. Part II addresses small systems: PC hardware, software, and applications (spreadsheets, data management systems, word processing, etc.), including coverage of the P/S 2 and Macintosh systems. Part III discusses large systems and networking, covering host systems, terminal interfaces, LANS, data communication, and many more large systems that apply to EUC.

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Contents

Chapter
1
Taxonomy of Departments 6 Type I Departments 6 Type II Departments
8
The Type II Revolution 9 The Demographics of Office Work 10 National
15
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