This book discusses the semiotic and ethnographic bases for organizational analysis, including the related fieldwork issues confronting the investigator. It explains the importance of rhetorical-dramaturgic and phenomenological strategies for the study of organizations. The arbitrary and culturally based connections in which organizations abound require an understanding of the particulars of cultural scenes, first observed, later conceptualized through semiotic theory. Organizational Communication includes a series of examples from applied semiotics research in nuclear regulatory policy making, truth telling, regulatory control (by, among others, the police), and risk analysis. These data provide the basis for a critique of the limits of earlier analyses of organizational change, such as those offered by structuralist theories. Dr. Manning concludes with an assessment of the postmodernist ethnographic strategies that have evolved as a response to a larger representational crisis, and of the implications of these strategies for the study of organizational culture.
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Organizational Communication in Context
Paradigms in Communication Research
Two Ethnographic Studies
sets out a paradigm including roles in the field targets for observation
Resolutions and Organizational Culture
Organizations and Information
The Drama of Control
action ambiguity American policing assumptions authority autopoesis caller calls central Chapter codes communica community policing concept connotative context created crime culture decisions defined dilemmas discourse analysis double bind dramaturgical dramaturgical perspective encoded example external communication field studies fieldwork focus formal function functionalist ideas ideology images inspectors interaction interpretive Introduction knowledge licensing linked loose coupling maintain mandate meaning messages Metanarratives metaphor metonymic modes moral munication narrative nature nuclear Nuclear Installations Inspectorate nuclear safety officers operators organizational communication Organizational discourse organizational studies paradigms paradox patterns perspective police organizations postmodern ethnography postmodernist produce questions rational reactor reality relationships relevant rhetoric risk role routine rules safety seen semiotic sense shape signifiers signs social relations social worlds stories strategies structure studies of organizational subsystems symbolic symbolic interactionism synecdochical themes theory tion tional types uncertainty Weick writing