Sams Teach Yourself Network Troubleshooting in 24 Hours
A practical, hands-on guide to network troubleshooting that emphasizes diagnostic techniques that many professionals, including engineers, architects, doctors, scientists, attorneys, etc. can really relate to. In today's pervasive network environment, many of these people are often responsible for "fixing the network" if it goes down. They often have neither the time nor inclination to pay somebody else to solve these problems for them. And by harnessing the types of diagnostic techniques that they may already use on the job in other capacities, they can solve their network problems on their own. This book will emphasize fixing practical networking applications like shared printers, using the Internet, and sharing files. It does not get into the specifics of protocols or specific applications (i.e. Lotus Notes), but provides "Reader's Digest" overviews of topics like PC's, Unix, NT, Novell, Routers, and Firewalls, that impart the broad principles behind the technologies. Similarly, it allows readers to troubleshoot their specific applications by imparting broad principles at the expense of implementation specifics. Some of these principles and techniques include: The Napoleon Method ("divide and conquer"), the Sesame Street Method ("one of these things is not like the other"), the SOAP Method, and the Simple Simon Approach. (Read the book to learn more!) Brief "war stories" and case studies taken from the author's lectures and experience support the concepts and techniques presented.
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Contents at a Glance
You Cant Have Too Much Documentation
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allows application Basics bleshooting bytes cable client client/server components configuration connection device DHCP disk DNS server documentation domain error Ethernet example Figure file and print firewall folks hard drive hardware Hour install interface Internet intranet IP address IPX/SPX keep login scripts look MAC address Microsoft Monitor name services NAUN NetBEUI NetBIOS netstat NetWare network analyzer network card network number network problem network segment Novell server nslookup NTVDM operating system packet physical ping plug port pretty printer protocol proxy server router routing table rule setup simple SNMP socket socks station sure swap switch talk TCP/IP telephone Telnet there's things Token-Ring traceroute troubleshooting True or false typically UNIX user's vendor What's Windows 95 Windows NT wire Workshop Q&A workstation