Training Paraprofessionals for Reference Service: A How-to-do-it Manual for Librarians

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Neal-Schuman Publishers, Jan 1, 1993 - Business & Economics - 180 pages
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Training paraprofessionals is vital to providing good service and minimizing turnover. This manual is designed for librarians creating and implementing a training programme for paraprofessionals who will be working in reference services. The process is covered from goal-setting to evaluation.

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Training Manuals
Reference interview
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