The Professional: Defining the New Standard of Excellence at WorkA manifesto on what it takes to be a true professional in the modern world. By common definition, a professional is anyone who possesses the skills and knowledge necessary for a career-whether as a surgeon, a software engineer, or a plumber. But according to Subroto Bagchi, our increasingly global marketplace demands more. In a world where the foolish, selfish, and unethical decisions of a few have affected the lives of millions, The Professional urges readers to act responsibly and reexamine "business as usual". By exploring a variety of professional dilemmas across many industries, Bagchi defines the qualities of true professionals and the attributes that separate them from the merely competent. These include: *Suffer no false attractions: It's always tempting to take the path of least resistance, but true professionals can separate the genuine from the phony. *Know when to say no: True professionals are not afraid to say no to things that are not worth their time, their energy, or their creativity. *Take the long view: True professionals understand that every action, decision, and relationship, no matter how small, can have a lasting impact. |
Contents
The Day Justice Was Murdered | |
Integrity Is Personal | |
Doctor Heal Thyself | |
The Many Shades of Gray | |
Firing the Star Salesperson | |
Creating Reuse | |
What Is Your Touch Time? | |
When Paths Diverge | |
Part Four Managing Volume | |
The Power of Vision | |
Affective Regard | |
Commitment to Commitment | |
Be Prepared | |
Part Two Selfawareness | |
Where Competence Ends | |
Knowing Who You | |
Being Authentic | |
Being Comfortable | |
Seeking Help | |
Not Suffering False Comparisons | |
Having a Reasonable View of the Future | |
Looking Beyond Money | |
Being Deeply Selfobservant | |
Reining in Reactions | |
Chapter 17 Welcoming Feedback | |
Not Suffering False Attractions | |
Never Lose Touch with Your Work | |
Being Proactive | |
Taking Charge | |
Courtesy and Humility | |
The Big Picture | |
Part Three Professional Qualities | |
Of Time Body and Soul | |
Doing More by Doing Less | |
The Todo List | |
Saying | |
Chapter 28Quit Whining | |
A Long View of Time | |
Mavens Connectors and Evangelists | |
Chapter 31 White Space | |
Ask Pertinent Questions | |
Intent Listening | |
Human Beings First and Foremost | |
The Rewards of Transparency | |
The Responsibility of Dissent | |
Part Five Managing Complexity | |
Three Disasters Three Great Professionals | |
Logic or Emotion? | |
Multiple Intelligences | |
Three Levels of Knowledge | |
The Five Minds of the Future | |
Critical Questioning | |
Dealing with Personal Pain | |
Part Six New World Imperatives | |
Rainmaking | |
Inclusion and Gender | |
CrossCultural Sensitivity | |
Governance | |
Intellectual Property | |
Sustainability | |
Part Seven The Professionals Professional | |
A Yen for Professionalism | |
The Unprofessional | |
Return of the Dead | |
Platform and Purpose | |
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The Professional: Defining the New Standard of Excellence at Work Subroto Bagchi No preview available - 2011 |
Common terms and phrases
Abilene Paradox ability ahead Ajji Amit Kumar ArcelorMittal asked Bangalore become big picture Bill Gates body brain breach build capacity carbon footprint Chapter Chennai client colleagues commitment conversation create critical questioning deal doctor driver emotional employee engineer ethical feedback feel global high platform hospital idea important India individual Indra Nooyi integrity intelligence invariably issue knowledge lawyer listen live look Mahadeva matter meeting Meg Whitman mind MindTree Murthy Narayana Hrudayalaya one’s organization organization’s organizational platform and high police proactive problem profession professional’s professionally qualified quadrant rainmaker Ramalinga Raju realize relationship requires responsibility Sanjeev Nanda Satyam seek self-aware sexual harassment simply situation someone sometimes Steve Jobs story things today’s trained true professional understand villagers vision Wipro workplace young