The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition
Explores the transformative potential of mediation, showing what that potential is, why it is important, and how it can be realized in practice. Presents an alternative theoretical framework for understanding conflict and mediation, based on valuing both personal strength and compassion for others. Offers a highly concrete, case-illustrated introduction to the actual practice of transformative mediation, using a range of examples and two detailed case studies. Drawing on their own experience and on a wide body of research, the authors offer those at all levels in the mediation field—practitioners, administrators, policy makers, and researchers—a new and useful perspective to help take stock of how mediation is currently practiced, assess what it can accomplish, and make choices about how to develop the process in the future. They present a powerful case that realizing the full promise of mediation means giving the transformative approach to mediation a central place in theory, policy, and practice.
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Four Diverging Views
A Case Example
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