Working Bodies: Interactive Service Employment and Workplace Identities

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John Wiley & Sons, Jul 22, 2011 - Science - 288 pages
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Through a series of case studies of low-status interactive and embodied servicing work, Working Bodies examines the theoretical and empirical nature of the shift to embodied work in service-dominated economies.
  • Defines ‘body work’ to include the work by service sector employees on their own bodies and on the bodies of others
  • Sets UK case studies in the context of global patterns of economic change
  • Explores the consequences of growing polarization in the service sector
  • Draws on geography, sociology, anthropology, labour market studies, and feminist scholarship

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List of Illustrations
The Rise of the Service Economy
Explaining Interactive
HighTouch Servicing Work in Private
Intimate Work in the Home
Sex Work
Masculine Strength and Licensed
HighTouch Servicing Work
Doing Deference in Routine Interactive Work
Bodies in Place

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About the author (2011)

Linda McDowell is Professor of Human Geography and Director of the Graduate School of Geography at the University of Oxford and a Fellow of St. John's College, where she is also Director of the Research Centre.  Widely published, McDowell's books include Capital Culture: Gender at Work in the City (1997), Redundant Masculinities? Employment Change and White Working Class Youth (2003) and Hard Labour (2005).

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