Leading with Questions: How Leaders Find the Right Solutions By Knowing What To Ask

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John Wiley & Sons, Jan 6, 2011 - Business & Economics - 224 pages
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In "Leading with Questions," internationally acclaimed management consultant Michael Marquardt shows how you can learn to ask the powerful questions that will generate short-term results and long-term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with twenty-two successful leaders who "lead with questions," this important book reveals how to determine which questions will lead to solutions in today's complicated business world.
 

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Contents

INTRODUCTION
1
Part One THE POWER OF QUESTIONS
9
Part Two ASKING QUESTIONS EFFECTIVELY
49
Part Three A GUIDE FOR LEADERS ON USING QUESTIONS
113
CONCLUSION
171
Resource A TRAINING PROGRAMS FOR QUESTIONING LEADERS
175
Resource B BIOGRAPHIES OF LEADERS INTERVIEWED
191
Bibliography
197
Acknowledgments
203
The Author
205
Index
207
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About the author (2011)

Michael Marquardt is an internationally noted educator and consultant, and professor of human resource development and program director of Overseas Programs at George Washington University. He is also the director of the Global Institute for Action Learning.

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