Communicating Professionally: A How-to-do-it Manual for Library ApplicationsIn a profession in which the sharing of information and ideas is a primary end, communication skills take on great importance. This manual demonstrates verbal and non-verbal communications techniques, along with specific applications germane to the librarian. Covered are techniques for effective public speaking, leading group discussions and communicating effectively with one another. The guide also provides practical advice on writing reports and proposals, and even includes a section on teaching essential communications skills to library support staff. |
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Contents
Series Editors Preface | 7 |
Introduction | 17 |
Nonverbal behavior | 23 |
Copyright | |
7 other sections not shown
Common terms and phrases
able active answer approach appropriate attention audience Avoid basic begin behavior Chapter closed communication Consider describe developed directions discussion don't effective encourage evaluation example Exercise experience explain feel formal give going happened ideas important individual instructions interest interview involves kind letter librarians listening look manual materials meaning meeting minutes motion open questions opinions organization participants particular pauses person positive practice presentation problem procedure proposal questions reader recommend record reference request require response sentence situations skills speak speaker specific speech staff statement structure style suggestions talk tape teaching tell things tion TIPS topic turn understand usually writing written York