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I really enjoyed this book. Though, it was not an easy read. JRH has packed decades of research into the book and each page is full of references and information. He has illustrated each of his points thoroughly and even has a sub-text running throughout the book covering the experience of someone who seemed to apply his model intuitively, it is a great story with a twist.
As with other well illustrated referrences, the illustrations can become a bit overwhelming till you get the model.
His model is comprehensive, substantiated and mildly contrarian. He even questions the well-worn Bruce Tuckman model.

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