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action activity American ance appearance back region backstage become behavior called cerned character claims client colleague collusion communication conceal convey course crofters cues definition discredit disruptions doctor dramatic dramaturgical dramaturgical perspectives embarrassing employed example expect expressive fact feel filling station formance fostered front region function give given go-between guests illustration important impression impression management individual interaction involves Jay Haley Kenneth Burke kind kitchen maintain means ment middle-class moral observe occur one's participants particular patients Perhaps play position present projected reality refer relaxation role routine secrets servants Shetland Shetland Isle Similarly Simone de Beauvoir situation social distance social establishments society Sociology someone sometimes specialist staff stage standards status suggested sustain tact talk teammates tell tend things tion University of Chicago unpublished vidual