Needs Assessment: A Model for Community PlanningThe Community-Oriented Needs Assessment (CONA) model presented by the authors demonstrates that effective two-way communication between providers of human services and the community is necessary for effective and efficient social services. The (CONA) model uses data from demographic/statistical profiles, key informants, and random community members to define needed services, to develop programs, to enhance interagency cooperation, and to improve accountability. The authors both outline the logic behind the use of this model and sketch a step-by-step approach for developing the model for use in a variety of settings. |
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accreditation Administrators adolescents Appendix Armand Lauffer board of directors Catchment Area community mental health community need Community-oriented needs assessment CONA Model concern consent form consumer needs consumerism cooperation data collection developed Difference Yes/No Drug Edwardsville effective example Family Problems field control funding sources geographic area Granite City housi housing units human service agencies human service needs HUMAN SERVICES GUIDES identified Illinois informed consent instruments involves issues Juvenile Delinquency key informant groups keypunching Law Enforcement Madison County mental health agency mental health center mental health service needs assessment data needs assessment model number of housing number of interviews obtain Opinion participation planning and evaluation population procedure public respondents public service announcements Public Stratum SAGE HUMAN SERVICES sampling fraction School School Counselors selected chunks service delivery planning service providers Single Family Dwelling staff strata sumers survey systematic sample telephone tion University of Michigan Volume