Process Consultation: Its role in organization developmentThis book shows you how to influence a situation in the workplace without the direct use of power of formal authority. |
Contents
PROCESS CONSULTATION DEFINED | 1 |
HUMAN PROCESSES AND HOW TO INTERVENE | 13 |
Communication Processes | 21 |
Copyright | |
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Common terms and phrases
Abilene Paradox accept action activities agenda agreed Apex Manufacturing appraisal areas asked assumptions basic become behavior boss chairman clear client system communication competition concern contact client culture cycle decided decision defined develop diagnosis discussion Douglas McGregor effective effort Emotional contagion eral evaluation example expect exploratory meeting feelings felt formal function give feedback goals group action group members help the group ideas identified implement important individual influence initial intergroup internal interpersonal intervention interview involved issues kind Kinesics leadership lems listen ment method norms observed occur operating Organizational Culture organizational processes performance performance appraisal person planning president problem solving process consultant product lines psychological psychological contract questions relationship relevant response Richard Beckhard role Schein situation skills solution someone specific stage structure style subordinates suggest sultant task tend things tion tive underlying