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absenteeism addition affect job performance aftercare agencies Alcohol and Drug alcoholic employees Alcoholics Anonymous Alcoholism Identification Program approach appropriate areas assessment and referral basis care-givers chemical dependency Chicanos claims client confidentiality corporation cost counselor coverage covered developed diagnosis disciplinary discuss Drug Abuse effective Employee Assistance Program employee assistance representative employee's job performance employee's problem employment setting evaluation experience Focused Alcoholism Identification freestanding function halfway house Hazelden impact implementation initial Job Performance Focused job performance problem Joe Davis joint implementation key employee orientation labor and management legislation major Minnesota outpatient programs P.O. Box participants percent percentage Performance Focused Alcoholism performance or attendance personal problems personnel population at risk primary residential treatment procedures professional rates recommendation recovery referral resource rehabilitation residential programs resolve responsibility role self-referrals South Carolina success supervisor union representative unsatisfactory job performance usually women