Operations Management: Strategy and AnalysisProvides an introduction to the role of operations management and its interface with all functional areas within organizations. This volume includes customer-driven strategies with a revised chapter on process management, such as materials on basic process types and how they relate to competitive priorities. The discussion on Total Quality Management includes coverage of continuous improvement, employee involvement, teamwork, benchmarking, quality function deployment and tools of TQM. virtual corporations, re-engineering, horizontal organizations, employee and team incentive plans, ethics and environmental concerns. A chapter on inventory management includes a supplement on inventory models with updated coverage of economic lot size model, one-period model and quantity-discount model. |
Contents
OPERATIONS AS | 4 |
OPERATIONS MANAGEMENT AND | 15 |
Chads Creative Concepts | 25 |
Copyright | |
60 other sections not shown
Common terms and phrases
activity alternative analysis annual automation average break-even calculate capacity changes Chaparral chart competitive priorities components constraints control charts control limits cycle decision decision tree defective delivery demand determine develop distribution employees equipment estimate example exponential smoothing facility factors FIGURE firm flexibility flow focus forecast function Gantt chart Harvard Business Review improve increase King Soopers labor layout linear programming machine Managerial Practice manufacturing Material Requirements Planning ment method needed on-hand inventory operations management optimal output overtime p-chart packaging payoff percent performance period plant positioning strategy problem product or service production plan profit protection interval purchased reduce requirements safety stock sample setup shadow price Solution standard suppliers tion total cost units variable variable costs volume waiting line warehouse week work-force workers workstation