Essentials of Business Communication
This cost-effective textbook/workbook/handbook presents a streamlined approach to business communication that includes comprehensive Web resources and unparalleled author support for instructors and students. ESSENTIALS provides a four-in-one learning package: (1) authoritative text, (2) practical workbook, (3) self-teaching grammar/mechanics handbook, and (4) premium Web site (www.meguffey.com). Especially effective for students with outdated or inadequate language skills, ESSENTIALS offers extraordinary digital and printed exercises to help students build confidence as they review grammar, punctuation, and writing guidelines. Textbook chapters teach basic writing skills and then apply these skills to a variety of e-mails, memos, letters, reports, and resumes. Realistic model documents and structured writing assignments build lasting workplace skills. The Eighth Edition of this award-winning favorite features increased coverage of professionalism, employment communication, and communication technology in the workplace.
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What people are saying - Write a review
LibraryThing ReviewUser Review - vonze - LibraryThing
I wasn't looking forward to this class because I figured most of it was common sense. However, there's some really good advice in this book. Especially the chapters on negative messages (dealing with upset customers) and persuasive messages (getting your boss and co-workers to back your ideas). Read full review
This book is clear and concise with great examples and illustrations so enjoy!