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Getting benefits from information technology
The long winding bumpy road to information management
AUTOMATED STORAGE AND DISSEMINATION
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applications approach area networks benefits British Telecom capable communications companies competitive computer systems computerisation cost database devices disc DISOSS document effective electronic mail end-user environment equipment example facilities factors Figure identify implementation increase individual information industry information management information services information systems Information Technology information workers installation integrated introduction involved John Whitehead library and information mainframe mainframe computer major microcomputers office automation office automation systems office systems operators organisation packages paper personal computer Pilots planning potential problems processing professional programs Rank Xerox records retrieval systems role sector seminar skills staff storage and retrieval storage systems stored strategy structure success suppliers SVCS technical techniques telecommunications telephone teletex telex terminals users videotex viewdata Wide area networks word processors workstations