Messages: The Communication Skills Book
Messages is the most complete and accessible guide for building communication skills available. And now it's even better. The current edition has chapters on influencing others, culture and gender, and interviewing. The chapter on listening now includes reciprocal listening for couples. Fair fighting has been rewritten to reflect recent research on anger management. Messages is an indispensable guide for anyone who wants to communicate more effectively. We highly recommended it for therapists who wish to provide a structured training program for their clients in specific communication skills.
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LibraryThing ReviewUser Review - CassandraT - LibraryThing
Great book. I continually refer back to it. I like that it starts with advice on being a good listener as part of being a communicator. The conflict management section is also very helpful, including the advice on giving whole messages. Read full review
Assessing Your Listening Blocks
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