The Handbook of Conflict Resolution: Theory and Practice

Front Cover
Morton Deutsch, Peter T. Coleman, Eric C. Marcus
John Wiley & Sons, Mar 4, 2011 - Business & Economics - 960 pages
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
 

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Contents

Cooperation and Competition
23
Justice and Conflict
43
Constructive Controversy The Value of Intellectual Opposition
69
Trust Trust Development and Trust Repair
92
Power and Conflict
120
Communication and Conflict
144
Language Peace and Conflict Resolution
158
Intergroup Conflict
176
Aggression and Violence
509
Intractable Conflict
533
Moral Conflict and Engaging Alternative Perspectives
560
Matters of Faith Religion Conflict and Conflict Resolution
582
Conflict Resolution and Human Rights
602
CULTURE AND CONFLICT
623
Culture and Conflict
625
Multicultural Conflict Resolution
649

The PSDM Model Integrating Problem Solving and Decision Making in Conflict Resolution
197
Gender Conflict and the Family
223
INTRAPSYCHIC PROCESSES
241
Judgmental Biases in Conflict Resolution and How to Overcome Them
243
Emotion and Conflict Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions
268
SelfRegulation in the Service of Conflict Resolution
294
PERSONAL DIFFERENCES
315
Implicit Theories and Conflict Resolution
317
Personality and Conflict
331
The Development of Conflict Resolution Skills Preschool to Adulthood
356
CREATIVITY AND CHANGE
389
Creativity and Conflict Resolution The Role of Point of View
391
Some Guidelines for Developing a Creative Approach to Conflict
402
Creativity in the Outcomes of Conflict
414
Change and Conflict Motivation Resistance and Commitment
436
Changing Minds Persuasion in Negotiation and Conflict Resolution
455
Learning Through Reflection
486
DIFFICULT CONFLICTS
507
Cooperative and Competitive Conflict in China
671
MODELS OF PRACTICE
693
Teaching Conflict Resolution Skills in a Workshop
695
Mediation Revisited
726
Managing Conflict Through LargeGroup Methods
757
Conflict in Organizations
781
Eight Suggestions from the SmallGroup Conflict Trenches
805
LOOKING TO THE FUTURE
823
A Framework for Thinking About Research on Conflict Resolution Initiatives
825
Some Research Frontiers in the Study of Conflict and Its Resolution
849
Concluding Overview
869
Recommended Reading
881
About the Editors
895
About the Contributors
897
Name Index
913
Subject Index
929
Copyright

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About the author (2011)

Morton Deutsch is E. L. Thorndike Professor and director emeritus of the International Center for Cooperation and Conflict Resolution (ICCCR) at Teachers College, Columbia University. He studied with Kurt Lewin at MIT’s Research Center for Group Dynamics, where he obtained his Ph.D. in 1948. He is well-known for his pioneering studies in intergroup relations, cooperation-competition, conflict resolution, social conformity, and the social psychology of justice. His books include Interracial Housing, Research Methods in Social Relations, Preventing World War III: Some Proposals, Theories in Social Psychology, The Resolution of Conflict, Applying Social Psychology, and Distributive Justice. His work has been widely honored by the Kurt Lewin Memorial Award, the G. W. Allport Prize, the Carl Hovland Memorial Award, the AAAS Socio-Psychological Prize, APA’s Distinguished Scientific Contribution Award, SESP’s Distinguished Research Scientist Award, and the Nevitt Sanford Award. He is a William James Fellow of APS. He has also received lifetime achievement awards for his work on conflict management, cooperative learning, peace psychology, and applications of psychology to social issues. In addition, he has received the Teachers College Medal for his contributions to education, the Helsinki University medal for his contributions to psychology, and the doctorate of humane letters from the City University of New York. He has been president of the Society for the Psychological Study of Social Issues, the International Society of Political Psychology, the Eastern Psychological Association, the New York State Psychological Association, and several divisions of the American Psychological Association. It is not widely 895 known, but after postdoctoral training, Deutsch received a certificate in psychoanalysis in 1958 and conducted a limited practice of psychoanalytic psychotherapy for more than twenty-five years.

Peter T. Coleman holds a Ph.D. and M.Phil. in social/organizational psychology from Teachers College, Columbia University and a B.A. in communications from The University of Iowa. He is currently associate professor of psychology and education at Teachers College, Columbia University and teaches courses in conflict resolution, social psychology, and social science research. Dr. Coleman is director of the International Center for Cooperation and Conflict Resolution (ICCCR) at Teachers College, Columbia University, an innovative Center dedicated to advancing the study and practice of conflict resolution and social justice. He has conducted research on social ingroup-outgroup formation processes (in-group/out-group formation), the mediation of interethnic conflict, intractable conflict, complexity, and the conditions and processes that foster the constructive use of social power. In 2003, he became the first recipient of the Early Career Award from the American Psychological Association, Division 48: Society for the Study of Peace, Conflict, and Violence. Dr. Coleman coedited The Handbook of Conflict Resolution: Theory and Practice (2000; 2006) and has also authored over forty journal articles and chapters.

Eric C. Marcus is a principal of The Marcus Group, a firm specializing in building the capacity of individuals, groups, and organizations through strengthening skills in leadership and group development, feedback, productive conflict, change, and related areas. Based in New York City, he has been a consultant to domestic and international public, private, and not-for-profit organizations since 1984. In addition to his consulting practice, Eric works as a community mediator, is recent past president of the Organization Development Network of Greater New York, and now serves on their advisory board. Eric teaches graduate-level courses in organization development and change, organizational consultation, conflict resolution, and group dynamics at several area universities, including Baruch College, and Teachers College, Columbia University. He received his Ph.D. in Applied Social Psychology from Columbia University.

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