Interviewing Users: How to Uncover Compelling Insights
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.
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This is book is stuffed with solid gold nuggets of practical wisdom peppered with dry wit. If you interview people -- quick grab a copy and gobble it up. You need this is your library and more importantly in your brain!
Nip Distractions in the
Getting ready to Conduct Your Interviews
Finding Participants aka Recruiting
Video Recording the Interview
Interview Variations and Special Cases
Using Different Interviewing Techniques