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Urban tourism and integrated quality management 21
The dynamics of partnership and design 27
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accommodation action activities agencies analysis approach areas associations attractions authority centre CHAPTER close communication conducted conference cooperation Council cultural Dublin dynamics economic ensure enterprises environment environmental European evaluation facilities Glasgow groups heritage historic impact implemented improve increase indicators industry initiatives integrated quality management involved lead Leipzig levels linked major measures meetings ment monitoring municipality museums natural needs objectives offers operators organisations parks particular possible practical problems professionals programme promotion region reservation residents responsible Rhodes satisfaction schemes sector SOURCE specific St Andrews standards stay strategy studies surveys sustainable tion tourism development tourism industry tourism office tourist destinations Tourist services tours town town's towns and cities trade traffic transport United urban tourism various visitors Winchester