Telecommunications: FCC's Handling of Formal Complaints Filed Against Common Carriers : Report to the Chairman, Information, Justice, Transportation, and Agriculture Subcommittee, Committee on Government Operations, House of Representatives
United States General Accounting Office, 1993 - Telecommunication - 15 pages
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15-month deadlines 24 months 256 nontariff adr program Bureau formal complaints Carrier Bureau formal Common Carrier Bureau Communications Act compared the complaint Compiled by GAO complaint resolution complaint was closed complaints from deferral complaints processing system complaints were filed complaints within 12 contained in FCC's data contained date the complaints deferral policy deferral status end of fiscal Enforcement Division explicit statutory authority fcc officials FCC orders FCC's Common Carrier fccaa Federal Communications Commission filing dates fiscal year 1992 formal complaints processing formal tariff complaints GAO from data informal complaints interrelated proceedings legal and factual load of formal months in fiscal months of filing nontariff complaints number of complaints pending at fcc pending formal complaints pending tariff complaints processing times ranging received by fcc removed from deferral resolution time frames resolve formal complaints resolve tariff complaints resolved formal tariff resolved within 12 section 208 September 30 tariff and 256 underlying proceeding