From Outreach to Equity: Innovative Models of Library Policy and Practice

Front Cover
Robin Osborne
American Library Association, 2004 - Language Arts & Disciplines - 145 pages
The many assumptions about current library outreach services - that they're off-site, depend on special funding, and are administered by specific staff - no longer reflect the realities of providing equitable library services to the audiences who most need them. Providing equity of access is the business of every department in the library. Growing from the leadership initiative of 2003-4 ALA President Carla Hayden, this multifaceted guide answers both why and how. Following successful models from around the country, any library can take steps to improve access to information for all, encompassed within the library's service delivery system. Quality service appears in a wide variety of programs. Learn from the specifics: Serve immigrants and refugees inspired by the InfoBUS example; Connect prison inmates to library services; Build community around local information and referrals; Bridge the digital divide; Incorporate multilingual materials; Hire and train with an eye to outreach; Pair up advocacy and outreach to leverage results; Gain authoritative, detailed, and practical guidance for policies, practices, and model programs that integrate outreach services into the daily

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From outreach to equity: innovative models of library policy and practice

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Defining equity as "equal access to everyone, anywhere, anytime, and in any format," Carla Hayden took equity of access as her theme when she was American Library Association president 2003-04. This ... Read full review


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Page xi - Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves.
Page xii - In more particular terms, it is "a program of library services designed to identify, contact, and serve persons who are educationally disadvantaged; members of ethnic or minority groups in need of special library services; unemployed and in need of job placement assistance; living in areas underserved by a library; blind, physically handicapped, aged or confined in institutions
Page xv - ... reading and problem-solving skills. In particular, they were apt to experience considerable difficulty in performing tasks that required them to integrate or synthesize information from complex or lengthy texts or to perform quantitative tasks that involved two or more sequential operations and in which the individual had to set up the problem.
Page xiv - The survey reported that some 40 to 44 million of the 191 million adults in this country are functionally illiterate.
Page xiv - There are 35 million people over the age of 65 in the United States, and about 42 percent of them have some type of disability.

About the author (2004)

Carla D. Hayden, executive director of the Enoch Pratt Free Library in Baltimore Rhea Brown Lawson is the deputy director of the Detroit Public Library Jan Meadows, bookmobile supervisor, has worked for the Pikes Peak Library District in Colorado Springs, Colorado, for 17 years Maureen O'Connor is currently director of programs and services at Queens Borough Public Library Satia Marshall Orange is the director of ALA's Office for Literacy and Outreach Services (OLOS) Robin Osborne is the outreach services consultant for the Westchester Library System in New York Kathleen (KG) Ouye is city librarian for the San Mateo Public Library in California Sandra Rios Balderrama is a recruitment consultant to libraries and the first office manager for Reforma: National Association to Promote Library and Information Services to Latinos and the Spanish-Speaking Zora J. Sampson is the director of library/information and instructional technology at the University of Wisconsin-Barron County in Rice Lake, Wisconsin

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