Innovation and Knowledge-Intensive Service Activities

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OECD Publishing, Mar 15, 2006 - 179 pages
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From research and development to legal and marketing services, a wide range of knowledge-intensive service activities (KISAs) enables firms and public sector organisations to better innovate. This publication examines the contribution of knowledge-intensive services to the acquisition and growth of innovation capabilities in firms and public sector organisations. It focuses on KISAs in four industy sectors: software, health care, tourism and leisure, and resource-based industries such as mining technology services, aquaculture and forestry. The analysis derives from a series of surveys and case studies undertaken in nine OECD countries: Australia, Denmark, Finland, Ireland, Japan, Korea, New Zealand, Norway and Spain.

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Page 59 - Introduction: systems of innovation approaches - their emergence, and characteristics', in C. Edquist (ed.), Systems of Innovation: Technologies, Institutions and Organizations, London: Pinter, pp. 1-35. Edquist, C. (2005), 'Systems of innovation - perspectives and challenges', in J. Fagerberg, D. Mowery and R. Nelson (eds), The Oxford Handbook of Innovation, Oxford: Oxford University Press, pp.
Page 59 - Bilderbeek, R., P. den Hertog, G. Marklund and I. Miles (1998), "Services in Innovation: Knowledge-Intensive Business Services (KIBS) as Co-producers of Innovation", S14S project synthesis paper, commissioned by the European Commission, Luxembourg.
Page 176 - Hernesniemi, H., M. Lammi and P. Yla-Anttila (1996), Advantage Finland -The Future of Finnish Industries, The Research Institute of Finnish Economy ETLA, B 113, Helsinki, Finland.
Page 59 - Changes in Danish Innovation Policy: Responses to the Challenges of a Dynamic Business Environment", in Biegelbauer and Borras (eds.), Innovation Policies in Europe and the US: The New Agenda, Aldershot, UK.
Page 144 - Beyer, H. and K. Holtzblatt (1998), Contextual Design. Defining Customer-Centered Systems, Morgan Kaufmann Publishers, San Francisco.
Page 61 - Toivonen, M. (2004), Expertise as business: Long-term development and future prospects of knowledge-intensive business services (KIBS), Helsinki University of Technology, Department of Industrial Engineering and Management, Doctoral Dissertation Series 2004/2.
Page 60 - Detiennde and K. Heppard (2003), "An Empirical Test of Environmental, Organisational and Process Factors Affecting Incremental and Radical Innovation", Journal of High Technology Management Research 14: 21-45.
Page 32 - They include product innovations as well as process innovations. Product innovations are new - or better - products (or product varieties) being produced and sold; it is a question of what is produced. They include new material goods as well as new intangible services. Process innovations are new ways of producing goods and services; it is a matter of how existing products are produced. They may be technological or organizational. For further specifications see Edquist et al. (2001: 10-17) 4 Although...
Page 146 - The ongoing spatial division of labour has, however, meant the consumption of goods and. increasingly, services in many countries rely on actual physical production elsewhere - in China. India and in other low-cost countries. This means that some countries increasingly specialise in the production of services; activities that are sometimes considered only part of the supporting architecture of the production system (see Chapter 2).
Page 106 - The dimensions that distinguish a company comperitively have gtown up over time as an accumulation of activities and decisions that focus on one kind of knowledge at the expense of others. Companies, like people, cannot be skillful at everything.

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