College Libraries and Student Culture: What We Now Know

Front Cover
Lynda M. Duke, Andrew D. Asher
American Library Association, 2012 - Education - 191 pages
How do college students really conduct research for classroom assignments? In 2008, five large Illinois universities were awarded a Library Services and Technology Act Grant to try to answer that question. The resulting ongoing study has already yielded some eye-opening results. The findings suggest changes ranging from simple adjustments in service and resources to modifying the physical layout of the library. In this book the editors, both anthropological researchers have been involved with the project since its beginning. This book: Summarizes the study's history, including its goals, parameters, and methodology; Offers a comprehensive discussion of the research findings, touching on issues such as website design, library instruction for faculty, and meeting the needs of commuter and minority students; Details a number of service reforms which have already been implemented at the participating institutions. This book deepens our understanding of how academic libraries can better serve students' needs, and also serves as a model for other researchers interested in a user-centered approach to evaluating library services.
 

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Contents

Ethnographic Research in Illinois Academic Libraries The ERIAL Project
1
Pragmatism and Idealism in the Academic Library An Analysis of Faculty and Librarian Expectations and Values
15
Marketing the Librarys Instructional Services to Teaching Faculty Learning from Teaching Faculty Interviews
31
Why Dont Students Ask Librarians for Help? Undergraduate HelpSeeking Behavior in Three Academic Libraries
49
Searching for Answers Student Research Behavior at Illinois Wesleyan University
71
Supporting the Academic Success of Hispanic Students
87
FirstGeneration College Students A Sketch of Their Research Process
109
Seeing Ourselves As Others See Us Library Spaces through Student Eyes
127
Transformative Changes in Thinking Services and Programs
143
Conclusions and Future Research
161
ERIAL Interview Guide Questions
169
Bibliography
173
Contributors
185
Index
187
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