EFFECTIVE MANAGEMENT combines the solid academic presentation of a textbook with the most extensive multimedia learning package available. Williams presents management as it is practiced today through a unique story-telling approach and organization that explains management theory in terms any learner can understand. In addition, a rich electronic learning support package, called Effective Management Online, includes a MP3 audio lectures with cases, videos of the author giving additional insights into chapter topics, a rich self-test area, student PowerPoint slides, and InfoTrac College Edition.
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achieve agers balanced scorecard basic behavior chapter choose communication company's competitive advantage competitors corporate costs create customers data mining decision develop effective employees environment environmental environmental scanning equity theory ethical example Exhibit experiencing management feedback firms global goals group members hiring Home Depot ideas IKEA important improve increase industry innovation internal Internet inventory leaders leadership style manufacturing McDonald's ment million motivation Online organization organizational culture overview tab pany Pentium percent plans ployees Pret a Manger problems product or service profits programs questions Review rewards Rite Aid role score share skills social responsibility specific stakeholders standards Starbucks steps strategy suppliers sustainable competitive advantage tasks team members tests theory tion top managers Wal-Mart Wall Street Journal WaMu workers workplace