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ability active listening ACTIVITY alliance mindset balancing inquiry behavior build and rebuild build trust capacity for trust change initiative change process commitment Communicating Change component create credibility effective leader emergency management employees and/or stakeholders encourage facilitate change FOSTERING LEADERSHIP goals Identify impact implementation increase self-knowledge Individual Contributors INFLUENCE AND POLITICAL inquiry and advocacy interpersonal influence involves Job Aid Johari Window Jonas Journal writing Kim Weston Ladder of lnference Leadership and Influence leadership environment Leadership Mindset leadership skills listen Look for mutual mental models mindset about change Moved My Cheese mutual benefits mutual respect exists organization organizational passive-aggressive behavior perfect software personal influence political savvy potential allies Predictable Forces Set problem questions relationships Response to Change role RULES OF ALLIANCE self-assessment Self-Reflection Techniques shared vision situation Soliciting authentic feedback someone Sustaining Energy Three Paradigms Traits theory Transformational Leader trustworthy