Managing Information in the Public Sector

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M.E. Sharpe, 2007 - Business & Economics - 319 pages
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This first-of-its-kind survey covers both the basics of information technology and the managerial and political issues surrounding the use of these technologies. Unlike other works on information systems, this book is written specifically for the public sector and addresses unique public sector issues and concerns. The technical basics are explained in clear English with as little technical jargon as possible so that readers can move on to informed analysis of the public policy issues surrounding government's use of MIS. This practical tool includes end of chapter summaries with bridges to upcoming chapters, numerous boxed exhibits, thorough end-of-chapter notes and a bibliography for further reading.
 

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Contents

Information Technology for Decision Making
21
List of Exhibits and Figures
26
Hardware and Software Issues
41
Managing the Agencys Data Resources
58
The Telecommunications Revolution
75
The Internet Revolution
98
Systems Development and Implementation
123
Transforming Government with Technology
146
Acquiring Technology Solutions
187
Information Security
217
Managing Information Strategically
238
Notes
265
Bibliography
287
Web Sources
303
Figures
307
About the Author
320

End User Computing Issues
167

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Page 298 - Statement of Charles A. Bowsher, Comptroller General of the United States Before the Subcommittee on Legislation and National Security Committee on Government Operations House of Representatives GAO /T-AFMD -88-18 Mr.

About the author (2007)

Jay D. Whiteis the Reynolds Professor of Public Affairs and Community Service at the University of Nebraska-Omaha. He teaches master's courses in managing information, organizational behavior and development, and human resource management; and doctoral seminars in the philosophy of science and advanced public management theory. He is the author of numerous scholarly articles, book chapters, and books in public administration. He is a former Fulbright Scholar at the University of Leiden in the Netherlands.

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