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activities adminis agencies American Enterprise Institute American Hospital Association analysis appointment approach areas basic behavior board members budget C. K. Prahalad Center chief executive officer clinic committee concept continuing education corporate cost containment decision makers Director economic effective employees evaluation Fully Adequate Standards goals governing board health care institutions health care system Health Services Administration hospital administrators Hospital Association hospital trustees individual innovation issues major marketing measures Medicaid medical audit medical staff Medicare ment Montague Brown needs nonprofit nursing operating organization organizational participation patient performance performance appraisal personnel Ph.D physicians problems procedures professional PSRO reimbursement resource allocation responsibility result role self-care Services Administration shared service specific Suggested Fully Adequate tion trustee education University W. K. Kellogg Foundation York Zach Thomas