When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work

Front Cover
Harper Collins, Oct 13, 2009 - Business & Economics - 384 pages
3 Reviews

If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater.

  • Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression.
  • Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life.
  • Generation Xers try to prove themselves constantly yet dislike the image of being overly ambitious, disrespectful, and irreverent.
  • Millennials, new to the workforce, mix savvy with social conscience and promise to further change the business landscape.

This insightful book provides hands-on methods to close the generation gaps. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's highperformance workplace . . . where at any age, productivity is what counts.

 

What people are saying - Write a review

LibraryThing Review

User Review  - myill - LibraryThing

Highly readable account focusing on "clashpoints" between generations in a work situation. The four generations are "traditionalists" (born before 1945), boomers (born 1946-1964) Gen X (born 1965-1980 ... Read full review

When generations collide: who they are, why they clash, how to solve the generational puzzle at work: traditionalists, baby boomers, generation Xers, millennials

User Review  - Not Available - Book Verdict

The concept of workplace diversity has come to embrace ethnicity, disability, sexual orientation, and more. Lancaster and Stillman, founding partners of BridgeWorks consulting firm, ask us to ... Read full review

Contents

I
xxiii
II
1
III
3
IV
10
VI
36
VIII
42
IX
49
X
51
XXII
163
XXIII
180
XXV
199
XXVII
215
XXIX
235
XXX
237
XXXII
253
XXXIII
275

XII
70
XIV
97
XVI
122
XVIII
141
XX
149
XXI
151
XXXV
297
XXXVI
308
XXXVII
319
XXXVIII
329
XXXIX
331
Copyright

Other editions - View all

Common terms and phrases

About the author (2009)

Lynne C. Lancaster and David Stillman are nationally recognized public speakers, generational experts, and cultural translators as well as coauthors of When Generations Collide. They are cofounders of BridgeWorks, a highly successful twelve-year-old research, speaking, and training company focused exclusively on the generations at work. Their clients include high-profile companies such as 3M, American Express, Best Buy, Coca-Cola, Deloitte, Disney, Ford Motor Company, General Mills, and Procter & Gamble, as well as stellar organizations such as AARP, the American Bankers Association, the Conference Board, the Internal Revenue Service, the National Security Agency, and the United Way. Lancaster lives in Sonoma, California, and Stillman lives in Minneapolis, Minnesota.

David Stillman is the co-author of best-selling books When Generations Collide and The M-Factor: How the Millennials are Rocking the Workplace. He has contributed to Time, The Washington Post, the New York Times, and USA Today and has been featured as a generational expert on CNN, CNBC, and the “Today Show”. Stillman has been named one of the “Forty Under 40” movers and shakers and one of 200 to Watch by The Business Journal.

Jonah Stillman (Gen Zer) is a 17-year-old high school senior, and currently the youngest speaker on the circuit. He is ranked 6th in the US in snowboarding, and has served as an ambassador for the international non-profit Free the Children, traveling to Kenya and Ecuador to build schools. Jonah is excited to be the voice of his generation and offer companies and organizations a heads-up about our next generation gaps.

Bibliographic information