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acceptant interventions action activities Alcoholics Anonymous Applied Behavioral Science approach attitudes basic basis boss catalytic intervention catharsis client conflict confrontational intervention consultant's CUSO deal decision described discussion effective emotions employees evaluation example experience feedback feelings felt focal issue Gestalt therapy goals goals/objectives Grid identified implementation improve individual initial interaction intergroup internal consultant interviews involved job enrichment Journal of Applied larger social system lbid learning management by objectives managerial meeting mode morale/cohesion needs norms and standards norms/standards operating Organization Development organizational orientation Parent Effectiveness Training parents participants patient person planning power/authority prescriptive intervention problem solving psychodrama Psychotherapy relationship reported Reprinted by permission responsibility role session shift situation skills solution staff step strategy subordinates supervisors Synanon teachers tensions theory theory-based therapy tion Transactional Analysis vention workshop