Love 'Em Or Lose 'Em

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Berrett-Koehler Publishers, 2008 - Business & Economics - 306 pages
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The latest edition of the bestselling book on employee retention and engagement in the world—more than 500,000 copies of the previous editions have been sold • Completely revised and updated throughout, with two brand new sections • Presents 26 strategies, from A to Z, that managers at every level can use immediately to stem the talent drain With every employee who walks out the door costing the company up to 200% of their annual salary to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement becomes a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers 26 simple strategies—from A to Z—that managers can use to address their employees’ real concerns and keep them engaged. The fourth edition has been extensively revised and updated throughout and includes two new sections. The first, Top Ten Pushbacks, features answers to the most common concerns that managers have raised about the Love ’Em or Lose ’Em approach. The second new section, Got More? Is a compilation of anecdotes, quotations and research findings that support the Love ’Em or Lose ’Em message. Love 'Em or Lose 'Em may also be purchased by chapters from Fast Fundamentals: The BK Whitepaper Series.

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About the author (2008)

Beverly Kaye, president of Career Systems International, is an organizational consultant with over 20 years of experience in career development, management training, and human resource planning. She is the author of Up Is Not the Only Way, and coauthor of Designing Career Development Systems.

Sharon Jordan-Evans is a consultant who specializes in change management, leadership development, and executive coaching. She was a senior vice president for the Change Management Practice at Drake Beam Morin and is currently president of the Jordan Evans Group.

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