Performance Sampling of Nonprofessional Personnel in a Hospital Dietary Department |
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100 Total Readings 1000 random observations 20 work functions absolute accuracy adjusted SCORE value assembly-serve systems average performance rating cafeteria cleaning clerical confidence interval confidence level conventional production systems correct rating desired accuracy determine dietary departments serving dietitians direct labor distribution of labor effective utilization equipment evaluation films food in stage food preparation food production managers food service food trucks forced delay full-time equivalent high PI hospitals hospital dietary departments indirect work functions Kent and Ostenso labor hours Manual IM personnel meal equivalents meals daily minutes per meal nonprofessional hours normal normal distribution number of employees number of observations number of readings percentage distribution percentage error percentage of food performance measurements personnel effectiveness personnel productivity preparation when purchased primary interest productivity index raters required number Sampling Methodology Manual SCHEDULED HOURS speed tempo or pace total labor minutes total number transportation empty University of Wisconsin utilization of personnel various work functions