Reengineering the Corporation: A Manifesto for Business Revolution

Front Cover
Harper Business, 1993 - Business & Economics - 223 pages
The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.

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Contents

Introduction
1
The Crisis That Will Not Go Away
7
ReengineeringThe Path to Change
31
Copyright

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