Reengineering the Corporation: A Manifesto for Business RevolutionThe most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come. |
Contents
Introduction | 1 |
The Crisis That Will Not Go Away | 7 |
ReengineeringThe Path to Change | 31 |
Copyright | |
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