CSCW requirements and evaluation
There is a rapidly-growing commercial awareness of the need for evaluation in CSCW as major producers push to get cooperative technology taken up in commercial organisations. CSCW Requirements and Evaluation looks at ways of evaluating how well computer systems meet the requirements of organisations and their workforces, and establishing how effective, efficient and satisfactory they are for the actual users. It provides an integrated framework for assessment which reflects both practical and academic perspectives. Descriptions of various methods are given, along with examples of their commercial application and specific case studies. Containing contributions from leading authorities in the field, this book will be welcomed by scientists and practitioners involved in organisational research, CSCW, information and business systems, and HCI.
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Cooperation Requirements Analysis and CSCW
Cooperation as Requirements Analysis and CSCW
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actions activity behaviour breakdown analysis changes chapter cognitive mapping collaborative computer conferencing computer systems conference configuration conflict context context awareness conversation criteria CSCW systems described discussion distributed cognition documents effects electricians environment evaluation example face-to-face facilitator feedback focus group interaction group members group session approaches group support systems groupware human-computer human-computer interaction identified impact implementation individual information systems interaction technology involved issues knowledge Lancaster University Loughborough University measures mediated communication mental models ments messages method negotiation objects outcome participants particular Paul Barber perspective practice problems prototype relationship requirements analysis requirements capture requirements engineering requirements process responsibilities ROCOCO role shared understanding situation social specific SSADM stage stakeholders strategies structure studies suggest summative system design systems developers task techniques TecSec theory tion tool topic tutor group usability usage scenario video link
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Richard H. R. Harper
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No preview available - 2002