Building Organizational Memories: Will You Know What You Knew?: Will You Know What You Knew?

Front Cover
Girard, John P.
Idea Group Inc (IGI), Mar 31, 2009 - Computers - 348 pages

Much has been written about how organizations create and exchange knowledge to achieve a competitive advantage. To date, most researchers have concentrated on the present and how organizational leaders may use knowledge to create value today. However, there exists a need in literature for research focused on what leaders should be doing now to ensure the continued knowledge of the next generation of organizational leaders.

Building Organizational Memories: Will You Know What You Knew? provides relevant theoretical frameworks, latest empirical research findings, and practitioners' best practices in the area of organizational memory. Written for professionals, researchers, and academicians, this book contains a wide range of topics related to preserving organizational knowledge for the next generation.

 

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Contents

Organizational Culture and theManagement of OrganizationalMemory
1
A Paradoxical Relationship betweenBrainDrain and BrainGain
18
Effective StakeholderKnowledge Sharing for EffectiveOrganizational Memory
30
Revising the SECI Model forAmerican Organizational Culture
44
An Intercultural Challenge
57
How to Tap Informal Networksto See the Whole
70
Organizational KnowledgeSharing Networks
81
Lessons Learned asOrganizational Project Memories
97
Organizational MemoryChallenges Faced byNonProfit Organizations
165
A Case Study
184
The Unconscious Life of an Organization
201
A Manifesto for the Preservationof Organizational MemoryAssociated with the Emergenceof Knowledge ManagementEducational Programs
225
An Organizational Memory Toolfor ELearning
245
Understanding OrganizationalMemory
263
Managing Knowledge inOrganizational Memory UsingTopic Maps
272
Compilation of References
285

Will You Recall What You Knew?
115
Added Value of Ontologies forModeling an OrganizationalMemory
127
The Collective Process andMemory of StrategicManagement
148
About the Contributors
313
Index
318
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About the author (2009)

John Girard(PhD) is an associate professor at Minot State University where he is the lead professor for knowledge management. John teaches graduate and undergraduate management courses and conducts research examining the relationships existing between information anxiety, organizational memory loss, and contemporary knowledge management theories. In 2004, whilst acting as Director of Knowledge Management at National Defence Headquarters in Ottawa, he accepted an Associate Professorship at Minot State University, retiring at the rank of Lieutenant-Colonel. John is an award-winning researcher who speaks regularly on the subject of knowledge management and how enterprises may reap the benefits of creating and exchanging organizational knowledge. He has spoken in the US, Canada, Europe, Asia, Africa, Australia, and South America at such events as KM World, APQC?s Knowledge Management Conference, the World Congress on Intellectual Capital, KM Australia, and many others events. [Editor]

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