Building Organizational Memories: Will You Know What You Knew?: Will You Know What You Knew?

Girard, John P.

Idea Group Inc (IGI), Mar 31, 2009 - Computers - 348 pages

Much has been written about how organizations create and exchange knowledge to achieve a competitive advantage. To date, most researchers have concentrated on the present and how organizational leaders may use knowledge to create value today. However, there exists a need in literature for research focused on what leaders should be doing now to ensure the continued knowledge of the next generation of organizational leaders.

Building Organizational Memories: Will You Know What You Knew? provides relevant theoretical frameworks, latest empirical research findings, and practitioners' best practices in the area of organizational memory. Written for professionals, researchers, and academicians, this book contains a wide range of topics related to preserving organizational knowledge for the next generation.

Contents

• Organizational Culture and theManagement of OrganizationalMemory: 1
• A Paradoxical Relationship betweenBrainDrain and BrainGain: 18
• Effective StakeholderKnowledge Sharing for EffectiveOrganizational Memory: 30
• Revising the SECI Model forAmerican Organizational Culture: 44
• An Intercultural Challenge: 57
• How to Tap Informal Networksto See the Whole: 70
• Organizational KnowledgeSharing Networks: 81
• Lessons Learned asOrganizational Project Memories: 97
• Will You Recall What You Knew?: 115
• Added Value of Ontologies forModeling an OrganizationalMemory: 127
• The Collective Process andMemory of StrategicManagement: 148
• Organizational MemoryChallenges Faced byNonProfit Organizations: 165
• A Case Study: 184
• The Unconscious Life of an Organization: 201
• A Manifesto for the Preservationof Organizational MemoryAssociated with the Emergenceof Knowledge ManagementEducational Programs: 225
• An Organizational Memory Toolfor ELearning: 245
• Understanding OrganizationalMemory: 263
• Managing Knowledge inOrganizational Memory UsingTopic Maps: 272
• Compilation of References: 285
• About the Contributors: 313
• Index: 318

About the author

John Girard(PhD) is an associate professor at Minot State University where he is the lead professor for knowledge management. John teaches graduate and undergraduate management courses and conducts research examining the relationships existing between information anxiety, organizational memory loss, and contemporary knowledge management theories. In 2004, whilst acting as Director of Knowledge Management at National Defence Headquarters in Ottawa, he accepted an Associate Professorship at Minot State University, retiring at the rank of Lieutenant-Colonel. John is an award-winning researcher who speaks regularly on the subject of knowledge management and how enterprises may reap the benefits of creating and exchanging organizational knowledge. He has spoken in the US, Canada, Europe, Asia, Africa, Australia, and South America at such events as KM World, APQC’s Knowledge Management Conference, the World Congress on Intellectual Capital, KM Australia, and many others events. [Editor]

Bibliographic information

• Title: Building Organizational Memories: Will You Know What You Knew?: Will You Know What You Knew?; Premier reference source
• Editor: Girard, John P.
• Publisher: Idea Group Inc (IGI), 2009
• ISBN: 1599045427, 9781599045429
• Length: 348 pages
• Subjects: Business & Economics / Project Management; Computers / General; Computers / Languages / General