Social Administration

Front Cover
Columbia University Press, 2002 - Psychology - 620 pages

By making explicit linkages both to social work practice and to the history of management thought, covering the rapidly expanding field of nonprofit studies, and incorporating management approaches from Henri Fayol's principles to Total Quality Management, this pioneering work grounds the practice of social administration in the profession of social work and agency-based practice better than any text presently available. The book also addresses ways in which the strategic vision of social administrators can be used to build humane and lasting welfare institutions, further social justice, and confront oppression.

To accomplish this task, the authors blend several perspectives: social administration as management, as a form of social work practice emphasizing professional and community leadership, as decision making influenced by values and ethics and as institution building. Divided into an introduction, an afterword, and twenty-five topical chapters, Social Administration discusses issues of executive and program leadership as well as such environmental concerns as community, social agency, and a range of special topics, including accountability, ethics, contracting, and working with boards.

 

Contents

An Overview
1
The Ecology of Social Administration
19
2 Social Administration and Community
21
3 The Social Agency
42
4 Social Administration and Organization
59
Elements of Social Administration
89
5 Leadership and Decision Making
91
6 The Processes of Management
108
18 Marketing Public Relations and Advertising
330
Human and Financial Capital
347
19 Personnel Systems
349
20 Human Resources
366
21 Financial Management
389
22 Financial Inflows
407
23 Budgeting
431
Topics in Social Administration
451

7 Management Models
128
The Processes of Institutionalization
143
8 Policy Institutions and Strategic Action
147
9 Administrative Planning
164
10 Implementation
182
11 Operations
201
12 Accountability
224
13 Program Evaluation
240
Communications and Information
253
14 Administrative Communication
255
15 Administrative Information Systems
270
Empowerment
287
16 Administrative Authority
289
17 Power and Influence
309
24 Social Administration and Purchase of Service Contracts
453
25 Ethics and Administration
468
26 Human Diversity and Administrative Justice
485
Boards and Directorates
502
Afterword
527
How to Write a Memo
529
Sample Job Description
531
Typical Table of Contents for a Social Services Agency Personnel Manual
535
Sample Advertisement for Case Manager Position
539
Sample Offer Letter
541
Notes
543
References
561
Index
597
Copyright

Other editions - View all

Common terms and phrases

Bibliographic information